{"id":1179,"date":"2024-06-26T17:17:25","date_gmt":"2024-06-26T17:17:25","guid":{"rendered":""},"modified":"2024-11-12T10:15:46","modified_gmt":"2024-11-12T10:15:46","slug":"faq-ski-transfers","status":"publish","type":"page","link":"https:\/\/www.alps2alps.com\/faq-ski-transfers\/","title":{"rendered":"Why Alps2Alps Transfers"},"content":{"rendered":"\n<p>Please find below answers you might have about our airport transfer services<\/p>\n\n\n        <section id=\"faq-block-block_ff1c204cb4b92e50a2ee8d6307ae4212\" class=\"faq w-100 faq-page-faq\">\n            <div class=\"container\">\n                <div class=\"section-heading-holder\">\n                    <h2 class=\"section-heading m-0\">FAQs<span><\/span><\/h2>\n                <\/div>       \n                <div class=\"accordion\">\n                                                                        <div class=\"accordion-item show\">\n                                <button type=\"button\" class=\"accordion-button\">Which airports does Alps2Alps Transfer cover?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Please visit our <a href=\"\/ski-transfer-airports\" data-id=\"1198\" data-type=\"page\">transfer airport<\/a> page for a list of all airports.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">Which train stations does Alps2Alps Transfers cover?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Please visit our <a href=\"\/ski-transfer-train-stations\" data-id=\"1200\" data-type=\"page\">transfer train station<\/a> page for a list of all train stations.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">Do you offer transfers from other locations?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>We offer transfers from hotels, private addresses, other train and bus stations. Please <a href=\"\/contact-for-ski-transfers\" data-id=\"1178\" data-type=\"page\">contact us<\/a> by email or telephone to make a booking.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">Which destinations do you cover?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Please visit our destination page for a list of all transfer <a href=\"\/ski-transfer-destinations\" data-id=\"1199\" data-type=\"page\">destinations and resorts<\/a>. Should your required destination not be on the list please <a href=\"\/contact-for-ski-transfers\" data-id=\"1178\" data-type=\"page\">contact us<\/a> by email or phone.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">What is a private transfer?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Please visit our <a href=\"\/private-airport-transfers\" data-id=\"1193\" data-type=\"page\">private transfer<\/a> page for a detailed description of this service.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">If we are 7 passengers, is there any possibility to book only one vehicle?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Yes, there is! We typically use Opel Vivaro and Renault Trafic vehicles up to 8 seats with extra large luggage space. You can book online and get the best quotes for up to 8 passengers.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">Do you have a buses with a large capacity?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Yes, we have! Please <a href=\"\/contact-for-ski-transfers\" data-id=\"1178\" data-type=\"page\">contact us<\/a> by e-mail or telephone to make a request to our operators. For a large group transfers we can offer buses up to 52 seats.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">How can I get a quote for my airport transfer requirement?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Please complete our short <a href=\"\/transfer-booking-page\" data-id=\"1201\" data-type=\"page\">airport transfer booking form<\/a>. In the case that your departure location or destination is not listed please contact us by email or telephone.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">What are the costs for your transfer services?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Transfer prices vary depending on departure airport, destination, number of people in your group and the type of transfer service required. Please complete our short airport transfer booking form where your enquiry will be priced according to your requirements. In the case that your departure airport or destination is not listed please <a href=\"\/contact-for-ski-transfers\" data-id=\"1178\" data-type=\"page\">contact us<\/a> by email or telephone.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">Are your transfer price quoted by your website inclusive all extras?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Our prices quoted online are include all cost associated with the transfer, inclusive your ski equipment, luggage, any child seats.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">What is the deadline for online transfer bookings?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>The deadline for online bookings is two days before your arrival date. For any last minute bookings please <a href=\"\/contact-for-ski-transfers\" data-id=\"1178\" data-type=\"page\">contact us<\/a> by email or telephone.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">Who provides the transfer service?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>We are an independent airport transfer provider. Normally all of our transfers are done with our own fleet of vehicle and our own drivers. Should for there be any unforeseen changes to our transfer arrangements we will inform you in advance.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">How do I find Alps2Alps representatives on arrival?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>There will be an Alps2Apls representative waiting for you in arrivals, holding up a sign with your name on it.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">What are typical waiting times?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>With private transfers, waiting times are virtually zero. We leave as soon you and your group have collected your luggage and come though arrivals.With shared transfers there may be a waiting time of up to two hours depending on the shared service you chosen. Alps2Apls will always schedule shared vehicles to minimise waiting times for our customers. Any airport transfer can have delay factors out of our control such as excessive road traffic during peak times, flight delays, adverse weather conditions and any passenger caused delays. Alps2Alps will try to minimise any waiting time, but we can&#8217;t guarantee a minimum waiting time.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">What happens in the case of delays?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>In the case the Alps2Alps representative is delayed, you will be notified immediately with alternative arrangements. In the case that you, your flight or train is delayed we will wait for you whenever possible. If you booked a private transfer we will wait for up to 1 hour, depending on our vehicle schedule. If delays are too long we will transfer you with an alternative private transfer vehicle. If you are booked on a shared transfer we will take you on the next scheduled shared service. For delays longer than 1 hour, the additional charges may apply. For more information please check section\u00a0DELAYED, CANCELLED AND RESCHEDULED FLIGHTS <strong><a href=\"\/terms-and-conditions-suppliers\/\">here<\/a>.<br \/>\n<\/strong>\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">Are all transfers door to door?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Yes, all transfers are door to door. Exceptions: if the road is closed if it&#8217;s too narrow for the car or if the resort is a\u00a0car-free area. In these cases the\u00a0clients will be taken as close as possible to their accommodation.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">What happens during poor weather\/road conditions?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Usually, it just means\u00a0longer transfer times. The Alps2Alps team will contact you to reschedule your pick up time from the resort if bad road conditions are expected. All of our cars are absolutely equiped for winter conditions &#8211; we have winter tyres and snow chains, plus our drivers are specially trained in mountain driving and in safe driving during bad road conditions. Occassionally during poor weather conditions your transfer time can increase twice, so please follow our suggestions regarding your pick up time from the resort.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">Can I be picked up \/ dropped off at an airport hotel?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Yes, you can. Please make a note of this during the booking or send information to Customer Service in a separate email.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">Can I make amendments to my booking?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Yes, you can. Please send an email with the required\u00a0amendments to the Customer Service team by email. Please note changes might require additional fees and are subject to availability.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">How do I know if my child needs a child or baby seat?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Children under the age of four\u00a0must be properly secured in a child seat, if possible. They must then ride in a booster seat until they turn eight.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">How long before my flight will I get picked up?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Alps2Alps schedules all departures to arrive at airports two hours before the departure time of a flight. Our booking system automatically calculates your pick-up time &#8211; just enter your flight time and we&#8217;ll do the rest. If\u00a0bad road conditions are expected, the Alps2Alps team will contact you to reschedule your pick up time.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">How much luggage can I bring on my Alps2Alps transfer?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>You are allowed to bring one\u00a0piece of hand luggage and ski inventory. Please contact our customer service if you have more luggage, especially if you are a group of more than 6 people.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">How much notice do I have to give before booking my Alps2Alps transfer?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Bookings should be made at least 24 hours prior to the service.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">How will I find out my exact pickup times?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Pickup times are shown on the vouchers that we send you after you make your booking.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">Should I get travel insurance for my trip?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Alps2Alps recomends you always insure your trip. We have no such service yet, so please contact you local insurance company.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">Is it possible for our transfer to go to more than one location?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Yes, please\u00a0send the information to Customer Service in a separate email. Please note, extra stops might require additional fees and are subject to availability.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">What do I do if I can&#8217;t find my Alps2Alps rep at the airport?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>You should call our 24\/7 emergency number. You\u00a0can find our contact details\u00a0here: <a href=\"\/contact-for-ski-transfers\" data-id=\"1178\" data-type=\"page\">https:\/\/www.alps2alps.com\/contact-for-ski-transfers<\/a>\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">What happens if I am late for my pickup time?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>You need to inform us in case you are late or your flight is delayed so that we can make necessary arrangments.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">Can I transport a bike or child&#8217;s pushchair?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Yes, but this should be arranged and booked in advance.\u00a0Please make a note of this during the booking or send information to Customer Service in a separate email.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">Will I receive a booking confirmation?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Yes, a booking confirmation will be forwarded to the email address you provide us.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">How can we contact Alps2Alps<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Our contact details are published on our <a href=\"\/contact-for-ski-transfers\" data-id=\"1178\" data-type=\"page\">contact page<\/a>. Once you made a booking we provide you with additional contact details for your specific transfer service.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                                                        <div class=\"accordion-item \">\n                                <button type=\"button\" class=\"accordion-button\">Ready to make a transfer booking?<\/button>\n                                <div class=\"accordion-content\">\n                                    <p>Use our form below to make your specific transfer booking.\n<\/p>\n                                <\/div>\n                            <\/div>\n                         \n                                    <\/div>\n\n                            <\/div>\n        <\/section>\n    ","protected":false},"excerpt":{"rendered":"<p>Please find below answers you might have about our airport transfer services<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"css-wrapped-simple-template.php","meta":{"_acf_changed":false,"footnotes":""},"airport-name":[],"city":[],"content_type":[11780],"country":[],"departure":[],"destination":[],"price":[],"resort-name":[],"transfer_time":[],"class_list":["post-1179","page","type-page","status-publish","hentry","content_type-cms-page"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.4 (Yoast SEO v24.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Alps2Alps Transfers | Alps2Alps<\/title>\n<meta name=\"description\" content=\"Visit our FAQ page to find answers to the most common questions on Alps2Alps.com airport ski transfer services!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.alps2alps.com\/faq-ski-transfers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Alps2Alps Transfers | Alps2Alps\" \/>\n<meta property=\"og:description\" content=\"Visit our FAQ page to find answers to the most common questions on Alps2Alps.com airport ski transfer services!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.alps2alps.com\/faq-ski-transfers\/\" \/>\n<meta property=\"og:site_name\" content=\"Alps2Alps\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Alps2Alps\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-12T10:15:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.alps2alps.com\/wp-content\/uploads\/2024\/07\/Facebook_Placeholder.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"2400\" \/>\n\t<meta property=\"og:image:height\" content=\"1256\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@alps2alps\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"FAQPage\",\"@id\":\"https:\/\/www.alps2alps.com\/faq-ski-transfers\/\",\"url\":\"https:\/\/www.alps2alps.com\/faq-ski-transfers\/\",\"name\":\"Why Alps2Alps Transfers | Alps2Alps\",\"isPartOf\":{\"@id\":\"https:\/\/www.alps2alps.com\/#website\"},\"datePublished\":\"2024-06-26T17:17:25+00:00\",\"dateModified\":\"2024-11-12T10:15:46+00:00\",\"description\":\"Visit our FAQ page to find answers to the most common questions on Alps2Alps.com airport ski transfer services!\",\"breadcrumb\":{\"@id\":\"https:\/\/www.alps2alps.com\/faq-ski-transfers\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.alps2alps.com\/faq-ski-transfers\/\"]}],\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Which airports does Alps2Alps Transfer cover?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Please visit our transfer airport page for a list of all airports.\"}},{\"@type\":\"Question\",\"name\":\"Which train stations does Alps2Alps Transfers cover?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Please visit our transfer train station page for a list of all train stations.\"}},{\"@type\":\"Question\",\"name\":\"Do you offer transfers from other locations?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We offer transfers from hotels, private addresses, other train and bus stations. Please contact us by email or telephone to make a booking.\"}},{\"@type\":\"Question\",\"name\":\"Which destinations do you cover?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Please visit our destination page for a list of all transfer destinations and resorts. Should your required destination not be on the list please contact us by email or phone.\"}},{\"@type\":\"Question\",\"name\":\"What is a private transfer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Please visit our private transfer page for a detailed description of this service.\"}},{\"@type\":\"Question\",\"name\":\"If we are 7 passengers, is there any possibility to book only one vehicle?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, there is! We typically use Opel Vivaro and Renault Trafic vehicles up to 8 seats with extra large luggage space. You can book online and get the best quotes for up to 8 passengers.\"}},{\"@type\":\"Question\",\"name\":\"Do you have a buses with a large capacity?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, we have! Please contact us by e-mail or telephone to make a request to our operators. For a large group transfers we can offer buses up to 52 seats.\"}},{\"@type\":\"Question\",\"name\":\"How can I get a quote for my airport transfer requirement?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Please complete our short airport transfer booking form. In the case that your departure location or destination is not listed please contact us by email or telephone.\"}},{\"@type\":\"Question\",\"name\":\"What are the costs for your transfer services?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Transfer prices vary depending on departure airport, destination, number of people in your group and the type of transfer service required. Please complete our short airport transfer booking form where your enquiry will be priced according to your requirements. In the case that your departure airport or destination is not listed please contact us by email or telephone.\"}},{\"@type\":\"Question\",\"name\":\"Are your transfer price quoted by your website inclusive all extras?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our prices quoted online are include all cost associated with the transfer, inclusive your ski equipment, luggage, any child seats.\"}},{\"@type\":\"Question\",\"name\":\"What is the deadline for online transfer bookings?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The deadline for online bookings is two days before your arrival date. For any last minute bookings please contact us by email or telephone.\"}},{\"@type\":\"Question\",\"name\":\"Who provides the transfer service?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We are an independent airport transfer provider. Normally all of our transfers are done with our own fleet of vehicle and our own drivers. Should for there be any unforeseen changes to our transfer arrangements we will inform you in advance.\"}},{\"@type\":\"Question\",\"name\":\"How do I find Alps2Alps representatives on arrival?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"There will be an Alps2Apls representative waiting for you in arrivals, holding up a sign with your name on it.\"}},{\"@type\":\"Question\",\"name\":\"What are typical waiting times?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"With private transfers, waiting times are virtually zero. We leave as soon you and your group have collected your luggage and come though arrivals.With shared transfers there may be a waiting time of up to two hours depending on the shared service you chosen. Alps2Apls will always schedule shared vehicles to minimise waiting times for our customers. Any airport transfer can have delay factors out of our control such as excessive road traffic during peak times, flight delays, adverse weather conditions and any passenger caused delays. Alps2Alps will try to minimise any waiting time, but we can't guarantee a minimum waiting time.\"}},{\"@type\":\"Question\",\"name\":\"What happens in the case of delays?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In the case the Alps2Alps representative is delayed, you will be notified immediately with alternative arrangements. In the case that you, your flight or train is delayed we will wait for you whenever possible. If you booked a private transfer we will wait for up to 1 hour, depending on our vehicle schedule. If delays are too long we will transfer you with an alternative private transfer vehicle. If you are booked on a shared transfer we will take you on the next scheduled shared service. For delays longer than 1 hour, the additional charges may apply. For more information please check section\u00a0DELAYED, CANCELLED AND RESCHEDULED FLIGHTS here.\\r\\n\"}},{\"@type\":\"Question\",\"name\":\"Are all transfers door to door?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, all transfers are door to door. Exceptions: if the road is closed if it's too narrow for the car or if the resort is a\u00a0car-free area. In these cases the\u00a0clients will be taken as close as possible to their accommodation.\"}},{\"@type\":\"Question\",\"name\":\"What happens during poor weather\/road conditions?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Usually, it just means\u00a0longer transfer times. The Alps2Alps team will contact you to reschedule your pick up time from the resort if bad road conditions are expected. All of our cars are absolutely equiped for winter conditions - we have winter tyres and snow chains, plus our drivers are specially trained in mountain driving and in safe driving during bad road conditions. Occassionally during poor weather conditions your transfer time can increase twice, so please follow our suggestions regarding your pick up time from the resort.\"}},{\"@type\":\"Question\",\"name\":\"Can I be picked up \/ dropped off at an airport hotel?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, you can. Please make a note of this during the booking or send information to Customer Service in a separate email.\"}},{\"@type\":\"Question\",\"name\":\"Can I make amendments to my booking?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, you can. Please send an email with the required\u00a0amendments to the Customer Service team by email. Please note changes might require additional fees and are subject to availability.\"}},{\"@type\":\"Question\",\"name\":\"How do I know if my child needs a child or baby seat?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Children under the age of four\u00a0must be properly secured in a child seat, if possible. They must then ride in a booster seat until they turn eight.\"}},{\"@type\":\"Question\",\"name\":\"How long before my flight will I get picked up?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Alps2Alps schedules all departures to arrive at airports two hours before the departure time of a flight. Our booking system automatically calculates your pick-up time - just enter your flight time and we'll do the rest. If\u00a0bad road conditions are expected, the Alps2Alps team will contact you to reschedule your pick up time.\"}},{\"@type\":\"Question\",\"name\":\"How much luggage can I bring on my Alps2Alps transfer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You are allowed to bring one\u00a0piece of hand luggage and ski inventory. 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Please contact us by email or telephone to make a booking."}},{"@type":"Question","name":"Which destinations do you cover?","acceptedAnswer":{"@type":"Answer","text":"Please visit our destination page for a list of all transfer destinations and resorts. Should your required destination not be on the list please contact us by email or phone."}},{"@type":"Question","name":"What is a private transfer?","acceptedAnswer":{"@type":"Answer","text":"Please visit our private transfer page for a detailed description of this service."}},{"@type":"Question","name":"If we are 7 passengers, is there any possibility to book only one vehicle?","acceptedAnswer":{"@type":"Answer","text":"Yes, there is! We typically use Opel Vivaro and Renault Trafic vehicles up to 8 seats with extra large luggage space. You can book online and get the best quotes for up to 8 passengers."}},{"@type":"Question","name":"Do you have a buses with a large capacity?","acceptedAnswer":{"@type":"Answer","text":"Yes, we have! Please contact us by e-mail or telephone to make a request to our operators. For a large group transfers we can offer buses up to 52 seats."}},{"@type":"Question","name":"How can I get a quote for my airport transfer requirement?","acceptedAnswer":{"@type":"Answer","text":"Please complete our short airport transfer booking form. In the case that your departure location or destination is not listed please contact us by email or telephone."}},{"@type":"Question","name":"What are the costs for your transfer services?","acceptedAnswer":{"@type":"Answer","text":"Transfer prices vary depending on departure airport, destination, number of people in your group and the type of transfer service required. Please complete our short airport transfer booking form where your enquiry will be priced according to your requirements. In the case that your departure airport or destination is not listed please contact us by email or telephone."}},{"@type":"Question","name":"Are your transfer price quoted by your website inclusive all extras?","acceptedAnswer":{"@type":"Answer","text":"Our prices quoted online are include all cost associated with the transfer, inclusive your ski equipment, luggage, any child seats."}},{"@type":"Question","name":"What is the deadline for online transfer bookings?","acceptedAnswer":{"@type":"Answer","text":"The deadline for online bookings is two days before your arrival date. For any last minute bookings please contact us by email or telephone."}},{"@type":"Question","name":"Who provides the transfer service?","acceptedAnswer":{"@type":"Answer","text":"We are an independent airport transfer provider. Normally all of our transfers are done with our own fleet of vehicle and our own drivers. Should for there be any unforeseen changes to our transfer arrangements we will inform you in advance."}},{"@type":"Question","name":"How do I find Alps2Alps representatives on arrival?","acceptedAnswer":{"@type":"Answer","text":"There will be an Alps2Apls representative waiting for you in arrivals, holding up a sign with your name on it."}},{"@type":"Question","name":"What are typical waiting times?","acceptedAnswer":{"@type":"Answer","text":"With private transfers, waiting times are virtually zero. We leave as soon you and your group have collected your luggage and come though arrivals.With shared transfers there may be a waiting time of up to two hours depending on the shared service you chosen. Alps2Apls will always schedule shared vehicles to minimise waiting times for our customers. Any airport transfer can have delay factors out of our control such as excessive road traffic during peak times, flight delays, adverse weather conditions and any passenger caused delays. Alps2Alps will try to minimise any waiting time, but we can't guarantee a minimum waiting time."}},{"@type":"Question","name":"What happens in the case of delays?","acceptedAnswer":{"@type":"Answer","text":"In the case the Alps2Alps representative is delayed, you will be notified immediately with alternative arrangements. In the case that you, your flight or train is delayed we will wait for you whenever possible. If you booked a private transfer we will wait for up to 1 hour, depending on our vehicle schedule. If delays are too long we will transfer you with an alternative private transfer vehicle. If you are booked on a shared transfer we will take you on the next scheduled shared service. For delays longer than 1 hour, the additional charges may apply. For more information please check section\u00a0DELAYED, CANCELLED AND RESCHEDULED FLIGHTS here.\r\n"}},{"@type":"Question","name":"Are all transfers door to door?","acceptedAnswer":{"@type":"Answer","text":"Yes, all transfers are door to door. Exceptions: if the road is closed if it's too narrow for the car or if the resort is a\u00a0car-free area. In these cases the\u00a0clients will be taken as close as possible to their accommodation."}},{"@type":"Question","name":"What happens during poor weather\/road conditions?","acceptedAnswer":{"@type":"Answer","text":"Usually, it just means\u00a0longer transfer times. The Alps2Alps team will contact you to reschedule your pick up time from the resort if bad road conditions are expected. All of our cars are absolutely equiped for winter conditions - we have winter tyres and snow chains, plus our drivers are specially trained in mountain driving and in safe driving during bad road conditions. Occassionally during poor weather conditions your transfer time can increase twice, so please follow our suggestions regarding your pick up time from the resort."}},{"@type":"Question","name":"Can I be picked up \/ dropped off at an airport hotel?","acceptedAnswer":{"@type":"Answer","text":"Yes, you can. Please make a note of this during the booking or send information to Customer Service in a separate email."}},{"@type":"Question","name":"Can I make amendments to my booking?","acceptedAnswer":{"@type":"Answer","text":"Yes, you can. Please send an email with the required\u00a0amendments to the Customer Service team by email. Please note changes might require additional fees and are subject to availability."}},{"@type":"Question","name":"How do I know if my child needs a child or baby seat?","acceptedAnswer":{"@type":"Answer","text":"Children under the age of four\u00a0must be properly secured in a child seat, if possible. 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